Timberline Landscaping Adds New Service Line During Pandemic - The Edge from the National Association of Landscape Professionals

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Timberline Landscaping Adds New Service Line During Pandemic

The last few months have been a scramble for most landscaping companies to figure out how to adapt to the COVID-19 world. Some, have found new ways to service clients.

Timberline Landscaping found a new form of revenue during the pandemic. This Colorado Springs, Colorado-based business is now disinfecting high-touch outdoor areas such as playgrounds and benches.

ā€œWeā€™re just trying to foresee whatā€™s going to happen out in the future and what services might be reduced and try and think of add-on services that we can do with the equipment we have,ā€ says Josh Pool, chief operations officer for Timberline.

The disinfecting service requires little input as far as equipment and manpower, according to Pool. Typically, a two-man crew power washes objects like playground equipment and then uses their backpack blowers to dry it. Then using their backpack sprayers, they mist down all the surfaces with a hydrogen peroxide disinfectant.

ā€œAfter we power wash it, weā€™ll spray it on and then let it dry for five minutes and that kills all the viruses itā€™s labeled for, including coronavirus,ā€ Pool says. ā€œItā€™s a pretty quick process and does a lot of good.ā€  

Pool says even it can even be done by one man, but it goes a little faster with two people as one is power washing while the other is drying right behind.

The company has a good relationship with a vendor in town that sells janitorial supplies, so Pool says theyā€™ve been able to find them the cleaning supplies they need.

ā€œEverybody is being paced on what they can purchase so it’s reduced amounts,ā€ Pool says. ā€œWith us offering this to schools and cities and things of that nature, theyā€™re able to put us on a higher end of that pacing program so if we need it, we can get it.ā€

Pool says their staff is on board with this additional service, but they wondered about how theyā€™d pick up the additional work, as there hasnā€™t been a huge downturn in their regular services. The one area Pool says they have seen a drop in is their snow removal services, as not as many businesses need their properties cleared.

ā€œFor the most part, we have some indoor crews and some that deal with downtown areas that are used to this kind of work pick up this service,ā€ Pool says.

Pool says there hasnā€™t been a lot of pushback from the community over this service. While there are some that say they are not essential, he says there are others who are thankful and grateful someone is out trying to protect them. Timberline plans to keep this service even after concerns over COVID-19 die down.

ā€œWe do a lot of HOAs and commercial businesses that have outdoor areas and I think just with what’s happened now everybody’s going to be very cognizant of what they’re touching, what’s been cleaned and things of that nature,ā€ Pool says. ā€œI think we’ll have still have it as an add-on type service for those type of clients.ā€

Pool encourages fellow NALP members to stay in touch with their client base to determine what their needs are as most probably wonā€™t want to do enhancements on their properties right away. He suggests offering rejuvenation and other services to spruce up a property rather than adding to it can be a good option.  

ā€œMonitor your manpower and make sure youā€™re correctly staffed and youā€™re not doing a lot of overtime and things of that nature,ā€ Pool says. ā€œWeā€™re focused on efficiencies and making sure weā€™re running lean as much as we can.ā€

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