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When it comes to receiving reviews on the internet, it can be incredibly overwhelming to think about the proper way to handle each review, bad or good. Reviews can be posted through multiple platforms, including Yelp, Google, Facebook and more, which are all popular websites to visit and have a ton of visibility. So, how […]
Service customers often rely on the opinions of their family and friends to make purchasing decisions. In fact, Zendesk says 88 percent of customers have been influenced by an online review when deciding what to buy. That’s why getting positive reviews is essential. However, when you open your business to reviews on websites like Yelp […]
One negative customer review can lose a company 22 percent of its business, according to marketing firm Moz. What’s worse is that four negative customer reviews can chase away 70 percent of potential clients. Those are not positive statistics for any small business, including lawn and landscape companies. Despite the fact that online reviews are […]