Category Archives: Business Advice & Stories

4 Ways to Handle Negative Customer Reviews

Service customers often rely on the opinions of their family and friends to make purchasing decisions. In fact, according to Zendesk, a customer service software platform, 88 percent of customers say they’ve been influenced by an online customer review when … Continue reading

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Experts Forecast 3 Residential Landscape Trends for 2019

Many landscape experts are forecasting their 2019 residential landscape trends to prepare homeowners for the upcoming year. Wondering what residential landscape trends your customers are reading about? Here’s what we’ve seen so you can prepare for what they might ask … Continue reading

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How to Thank Your Employees and Customers

Last week’s Thanksgiving holiday is a reminder to us all to be thankful. But just because Thanksgiving is over, doesn’t mean you should stop showing gratitude. Many times, landscape business owners find themselves being thankful for things in their personal … Continue reading

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Improve Culture, Solve Labor Problems

As a business coach at Aileron, one of the biggest pain points Phillip Stoller hears from companies he works with is, “I can’t get enough talent.” “This seems to be a growing trend in the labor market, compounded by strong growth … Continue reading

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6 Reasons to be Thankful for Your Small Landscape Business

It’s that time of year again. Time to be grateful. There’s research that supports the idea that experiencing gratitude can positively impact both your personal life, and also your ability to achieve business success. Plasticity Labs research says companies that … Continue reading

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Landscape Business Leader: Be a Coach Instead of a Manager to Grow Productivity

Ever feel that as a landscape business leader you have to always appear strong, must always know the right thing to say and should have all the answers to all the questions at all times? Guess what? While that may … Continue reading

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Overcome These 5 Common Business Fears

There is something extremely powerful about facing and overcoming your fears. And there’s no better day to talk about that than on Halloween. As a way to find some balance in my very creative, but also very busy and deadline-driven … Continue reading

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5 Ways To Banish Burnout In Your Landscape Business

According to new research from Gallup, businesses are facing what they call “an employee burnout crisis.” And once burnout strikes, it can trigger a downward spiral in individual and business performance. The Gallup study of nearly 7,500 full-time employees found … Continue reading

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5 Ways to Boost Teamwork and Productivity in Your Landscape Business

Sports teams might have great, extremely skilled individual players, but the only way they win is when they play together. The same is true for teams within landscape businesses. Unfortunately, many landscape employees don’t feel like they are part of … Continue reading

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Top 3 Ways Landscape Business Owners Can Overcome Weaknesses

Everyone has weaknesses. If we were all born with all the strengths necessary to run a successful business, we wouldn’t have any daily struggles, revenue and profit would be through the roof and customers would be beating down our doors. … Continue reading

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